Refund & Replacement Policy
When Bougie Brats issues refunds, replacements or remakes for damaged and incorrect orders.
This policy is a starting template — have your attorney review it before launch.
Damaged in transit
Send photos within 7 days of delivery and we will replace damaged items at no cost.
Incorrect items
If your box is missing an item or an item does not match your order, we ship the correction immediately.
Non-refundable
Personalization fees, custom design fees, rush processing and shipping charges are non-refundable once production has begun.
